Annual Transport Satisfaction Survey
A parent survey gathering feedback on the school transport service including safety, punctuality, driver conduct, route coverage, and suggestions for improvement.
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Greenwood International School ANNUAL TRANSPORT SATISFACTION SURVEY [survey_year] Dear Parent/Guardian, Please complete this short survey by 2026-09-01 to help us improve our transport service. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ SAFETY (Rate 1-5: 1=Poor, 5=Excellent) 1. How safe does your child feel on the school bus? [ ] 1 [ ] 2 [ ] 3 [ ] 4 [ ] 5 2. How would you rate the bus condition and cleanliness? [ ] 1 [ ] 2 [ ] 3 [ ] 4 [ ] 5 PUNCTUALITY 3. How often is the bus on time? [ ] Always [ ] Usually [ ] Sometimes [ ] Rarely 4. How satisfied are you with the pickup/drop-off times? [ ] 1 [ ] 2 [ ] 3 [ ] 4 [ ] 5 DRIVER CONDUCT 5. How would you rate the bus driver's professionalism? [ ] 1 [ ] 2 [ ] 3 [ ] 4 [ ] 5 OPEN-ENDED 6. What do you like most about the transport service? 7. What could we improve? 8. Any other comments? ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ Return to: [email protected] Thank you for your feedback. Greenwood International School
About This Template
Questions on safety, punctuality and driver conduct with rating scales, giving transport leads measurable feedback each year.
Everything runs in your browser — your school details are sent only when you choose Send. Export the finished document as an A4 or Letter PDF.
Topics this template covers: transport survey · bus satisfaction · parent feedback · transport review
How to Use This Template
Set Survey Year and Survey Deadline, then customise Survey Questions around safety, punctuality, driver conduct and communication — the areas transport managers can actually change. Add Contact Email for questions and complaints outside the survey.
Distribute to all registered families before the summer break, chase once midway, and publish a short summary of findings and actions at the start of the next academic year so parents see their feedback went somewhere.
When to Use This Template
End-of-term reporting
Assemble attendance figures, highlights and action points into one consistent document for leadership or governors at the close of a term.
Ad-hoc status updates
Need to report on a transport review or parent survey on short notice? Fill in the same sections and send a document people already know how to read.
Comparing results term over term
Keep the section headings identical between terms so leadership can compare attendance, outcomes and initiatives side by side without rebuilding the structure each time.
Frequently Asked Questions
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Based on our guide
Parent Communication Strategies for School Bus Routes
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