Reports & Documents
Annual Transport Satisfaction Survey
A parent survey gathering feedback on the school transport service including safety, punctuality, driver conduct, route coverage, and suggestions for improvement.
1School Information
Fill in the Template
Please enter your school name and at least one contact method (email or WhatsApp) to enable PDF download.
Preview
ANNUAL TRANSPORT SATISFACTION SURVEY
Dear Parent/Guardian,
Please complete this short survey by to help us improve our transport service.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
SAFETY (Rate 1-5: 1=Poor, 5=Excellent)
1. How safe does your child feel on the school bus?
[ ] 1 [ ] 2 [ ] 3 [ ] 4 [ ] 5
2. How would you rate the bus condition and cleanliness?
[ ] 1 [ ] 2 [ ] 3 [ ] 4 [ ] 5
PUNCTUALITY
3. How often is the bus on time?
[ ] Always [ ] Usually [ ] Sometimes [ ] Rarely
4. How satisfied are you with the pickup/drop-off times?
[ ] 1 [ ] 2 [ ] 3 [ ] 4 [ ] 5
DRIVER CONDUCT
5. How would you rate the bus driver's professionalism?
[ ] 1 [ ] 2 [ ] 3 [ ] 4 [ ] 5
OPEN-ENDED
6. What do you like most about the transport service?
7. What could we improve?
8. Any other comments?
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
Return to:
Thank you for your feedback.
Based on our guide
Parent Communication Strategies for School Bus Routes
Use with our tool
School Bus Route Planner