High-Demand Slot Management Plan

HIGH-DEMAND SLOT MANAGEMENT PLAN Primary Event: Overflow Session: Organiser: Total Families: ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ HIGH-DEMAND TEACHERS Teacher Primary Slots Demand Overflow Needed ────────────────────────────────────────────────────────────────── [Teacher 1] 12 28 Yes — 16 extra [Teacher 2] 10 22 Yes — 12 extra [Teacher 3] 12 18 Yes — 6 extra [Teacher 4] 10 15 No — within capacity ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ OVERFLOW STRATEGY Strategy 1: Additional Session • Schedule overflow date: {{overflow_date}} • Open 4:00 PM – 6:00 PM • High-demand teachers only Strategy 2: Extended Hours • Add early slots (3:00 PM – 3:30 PM) on primary date • Extend to 6:30 PM finish Strategy 3: Virtual Option • Offer video calls for overflow demand • 10-minute slots instead of 15 • Link to be sent by email ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ WAITLIST PROCESS When all slots are full: 1. Parents are added to automatic waitlist 2. Notification sent: "You are on the waitlist for [Teacher]" 3. When a slot opens, next on waitlist is notified 4. 24-hour window to confirm or release 5. After 24 hours, slot moves to next person 6. If no slots available, offer overflow date ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ COMMUNICATION TEMPLATES Waitlist notification: "Dear [Parent], all {{event_date}} slots for [Teacher] are currently full. You have been added to the waitlist. We will notify you if a slot becomes available. You may also book on {{overflow_date}}." Slot available: "Dear [Parent], a slot has become available with [Teacher] on {{event_date}} at [Time]. Please confirm within 24 hours." ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ Please direct all overflow queries to .